Terms & Conditions

1. Seller

The Seller is Wallplus Ltd. Registered in England and Wales at Companies House No. 07228095. Registered Office is 403 Windward Court, Royal Quay, London E16 2FD United Kingdom. Wallplus Ltd is hereby refer as "Walplus" or "walplus.co.uk"

2. Order process

Our display of products on our website is an invitation and not an offer to sell those goods to you. An offer is made when you place the order for your products. We will not have made a contract with you unless and until we accept your offer (see below).

We take payment from your card, when we process your order and have checked your card details. Goods are subject to availability. If we are unable to supply the goods, we will inform you of this as soon as possible.

A full refund will be given if you have already paid for the goods. If you enter a correct email address we will send you an order confirmation email and order update email(s). These are neither order confirmation nor order acceptance from us.

Unless we have notified you that we do not accept your order, or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the goods you have ordered are despatched from our warehouse to be delivered to the address you have given us. It does not take place until that stage, even though we may have debited your card (see above) or we have sent acknowledging emails (see above).

Very occasionally an error may occur resulting in the goods described on our website not being the goods actually available for sale. If this occurs your order will not be or have been accepted. We may ask you whether you wish to purchase other goods we may have available or the goods which may have been despatched to you in error. If so your order will be amended. Otherwise, we will treat any order as cancelled.

The contract will be formed at the place of despatch of the goods. All orders that you place on this website will be subject to acceptance in accordance with point 2.5 of these terms and conditions. We do not file details of your order for you to access so please print out these terms and conditions and the order acknowledgement for your own records.

3. Payment

Payment may be made by any of the methods indicated on our website. Please view our Payment Options. The exchange rate will be set by your bank or credit card provider who may charge an additional administration fee.

If paying by giftcard, please make sure that you have enough money available to spend on it before placing your order otherwise we will be unable to accept it.

All total prices for goods and services at the checkout represent the total price payable by the customer for those items, regardless of the address for delivery. Other components of the total price at the checkout, including delivery charge, may vary for each customer.

We do our best to make sure that prices are correctly shown but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.

A delivery charge will be applied at checkout, please view our delivery charges.

4. Delivery

We deliver to the following countries: Europe, America, Canada, Australia, New Zealand, Asia Pacific, Turkey and Israel. For further information please contact our customer service department.

All deliveries to destinations outside the UK may be subject to import duties and taxes, which are levied by the importing country at the time the delivery arrives in your country. Any applicable duties, fees and any additional charges for customs clearance will be payable by you.

Before placing an order, it is your responsibility to check that any goods ordered from our website comply with state and federal government import regulations and there are no local requirements or restrictions which may affect you receiving any of these goods.

5. General

All measurements are approximate.

The reproduction of colours is as accurate as the photographic and production process will allow.

All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our website shall be in English and construed and governed according to English law and the English courts shall have jurisdiction in all such matters.

6. Cancellation

If, for any reason, you wish to do so you have the right to cancel any order you have placed (other than in respect of goods made to your specification, clearly personalised or unsealed audio or video recording or computer software).

Where the goods have been delivered to you, you may cancel them up to 14 working days, starting from the day after the goods were received, in line with the Consumer Protection (Distance Selling) Regulations 2000.

The following procedures will apply: You can either email or telephone our Customer Services Team on 0207 474 0753. If you have contacted us to cancel before delivery of your goods, though your order will have been cancelled, normally delivery cannot be interrupted (except possibly if cancellation takes place within 30 minutes of order). Please refuse any delivery of cancelled goods or return them to us.

Please contact our customer service team for instructions on how to return an order.THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS

7. Returns

In addition to your cancellation rights as described in clause 6, we have a 'Goodwill' return policy. You will be liable to pay the cost of returning unwanted goods back to us.

8. Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the England and other copyright laws, and is the property of Wallplus Ltd. The collective work includes works that are licensed to Wallplus Ltd. Copyright 2011, Wallplus Ltd all rights reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with walplus.co.uk or purchasing walplus.co.uk products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with walplus.co.uk or to purchase walplus.co.uk products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Wallplus Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

9. Trademarks

All trademarks, service marks and trade names of Wallplus Ltd used in the site are trademarks or registered trademarks of Wallplus Ltd.

10. Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Wallplus Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

Wallplus Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Wallplus Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

11. Limitation of Liability

Wallplus Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Wallplus Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

12. Typographical Errors

In the event that a walplus.co.uk product is mistakenly listed at an incorrect price, Wallplus Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Wallplus Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Wallplus Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

13. Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Wallplus Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

14. Notice

Wallplus Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Wallplus Ltd.

15. Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Wallplus Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

16. Participation Disclaimer

Wallplus Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Wallplus Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Wallplus Ltd reserves the right to block or remove communications or materials that it determines to be

  • (a) abusive, defamatory, or obscene
  • (b) fraudulent, deceptive, or misleading
  • (c) in violation of a copyright, trademark or; other intellectual property right of another or
  • (d) offensive or otherwise unacceptable to Wallplus Ltd in its sole discretion.

17. Indemnification

You agree to indemnify, defend, and hold harmless Wallplus Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

18. Third-Party Links

In an attempt to provide increased value to our visitors, walplus.co.uk may link to sites operated by third parties. However, even if the third party is affiliated with Wallplus Ltd, Wallplus Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Wallplus Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Wallplus Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

19. Promotions and Discount

All customer promotions are issued at the discretion of walplus.co.uk. Customer must register as a user of walplus.co.uk before redeem any promotions and enter the promotion codes which only valid during a specified time when issued.

Unless stated otherwise, our Promotions do not offer in conjunction with any other offer. We reserve right to cancel any promotion or discount where we have grounds to suspect the promotion has been used in contravention of our terms and conditions. Walplus reserves the right to withdraw, amend or extend a promotion at any time. Any deviation from these standard terms and conditions for a specific promotions will be set forth below. Further details of an individual promotion can be obtained by contacting a customer service team.

The customer will receive a £10 e-voucher for every friend they refer to walplus.co.uk that subsequently registers and success purchases online. There is no limit to the number of friends a customer can invite. The friend will receive their e-voucher on dispatch of their first purchase. The e-vouchers cannot be used for the payment of delivery charges or purchase of unlimited delivery. We reserve the right not to issue vouchers or remove them where we have grounds to suspect there has been an abuse of the referral scheme.

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

THESE TERMS AND CONDITION DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS UNDER ENGLISH LAW RELATING TO FAULTY OR MISDESCRIBED GOODS OR YOU'RE RIGHT TO CANCEL ORDERS UNDER THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000, FURTHER DETAILS OF WHICH ARE AVAILABLE FROM YOUR LOCAL TRADING STANDARD DEPARTMENT OR CITIZENS ADVICE BUREAU.